Records Management
The Office of Records Management makes public information available to members of the public in accordance with the Texas Public Information Act (TPIA).
Public Information
Because of recent developments throughout the nation and Texas related to COVID-19, the Richardson Independent School District is closed indefinitely. This closure does affect the District’s response to requests for public information. All deadlines related to public information requests are tolled (i.e., on hold) until the closure restrictions are lifted and RISD reopens and returns to its normal operations.
Please check our website, www.risd.org, for updated information about this closure. In addition, the RISD website contains a great deal of information and is easily searchable. You may be able to find information responsive to your request directly from the website. Thank you for your patience and understanding during these challenging times.
The Richardson Independent School District (RISD or the District) Office of Records Management makes public information available to members of the public in accordance with the Texas Public Information Act (TPIA). Our office also provides copies of student records that are not available through the student’s campus.
The Board of Trustees of the RISD designated the Records Manager as the official to receive requests for public information. All requests for public information must be submitted writing. RISD will respond to each request in writing in the manner required by the TPIA.
A request for public information may be submitted by U.S. Mail, hand delivery, or email:
By U.S. Mail or hand delivery:
RISD Records Manager
400 S. Greenville Ave.
Richardson, TX 75081
By email:
request.publicinformation@risd.org
Please note that RISD is not required to respond to a request for information that is submitted via a method that is different than those listed above.
Student Records
To obtain a copy of a student record (e.g., transcript, attendance records, special education records, etc.) please complete a Student Records Request Form below. The form contains instructions for completion. You may submit the form via U.S. Mail or via hand delivery to the address below.
Contact Us
Administration Building
400 S. Greenville Avenue
Richardson, Texas 75081
Contact Us
Phone Number
469-593-0361
Address
400 S. Greenville Avenue
Richardson, Texas 75081
General Information
Location
We are located on the first floor of the red brick RISD Administration Building, which is east of Central Expressway on Greenville Avenue between Spring Valley and Belt Line roads.
Payments
Payment for records may be made in person in the Records Management office during office hours or sent via U. S. Mail. We accept cash or check. We do not accept credit card payment. Please make checks payable to RISD.
Office Hours
Regular Office Hours (August through May)
8:00 a.m. – 4:30 p.m. Monday – Thursday
8:00 a.m. – 4:00 p.m. Friday
Summer Office Hours (June – July)
7:30 a.m. – 5:00 p.m. Monday – Thursday
Closed Friday
The Office of Records Management observes all district holidays and closures and will not be open on those days.