RISD Acute Care Clinic
Richardson ISD Acute Care Clinic, in partnership with Methodist Medical Group
About the Clinic
The RISD Acute Care Clinic, located in the Network of Community Ministries building, is for all full-time RISD employees and their dependents. There is a $10 co-pay to visit the clinic. No medical insurance is required.
Patients do not have to schedule specific appointment times to visit the clinic, but call-ahead scheduling is available and highly recommended. Walk-in patients will be informed of a time to be seen by the provider based upon the number of patients being taken that day. They will then have the option to wait at the clinic to be seen by the provider or return to the clinic at the time designated by the clinic personnel.
Occasionally, due to medical personnel availability, there will be days in which not all employees desiring to be seen will be able to visit the medical provider that same day.
Acute Care currently provided for:
- Strep throat
- Flu
- Bladder infection
- Pink eye
- Infection (ear, nose, throat)
- Minor Wounds/abrasions
- Joint sprain
- Skin conditions (poison ivy, ringworm, acne)
Eligibility:
Clinic services are available for all current RISD employees and their immediate family, which is defined as their spouse. Dependent children should be ages 25 and under.
Exclusions for Care:
- Chest pain? The Acute Care Clinic doesn’t have and EKG nor AED.
- Fractures/broken bones? The Acute Care Clinic doesn’t have radiology in the clinic nor can it order x-rays.
- Motor vehicle accidents? These patients need to be evaluated at an Emergency Room.
- Injuries sustained on the job? These patients need to be evaluated by the school district’s workman’s comp providers.
Low-Cost, Quality Care
The $10 co-pay covers all services rendered for both an in person or virtual visit. Insurance is not required. Cash, check and credit cards are accepted.
If a prescription is needed, the clinic will call it into the pharmacy of the patient’s choice. Prescription cost is at the patient’s expense (whether insurance or co-pay).
Location and Hours
Located in the Network of Community Ministries building with a dedicated entrance off of E. Collins Blvd. For access, please park and enter on the northeast side of the building that faces E. Collins Blvd. Minimize wait time by calling ahead to make an appointment. $10 co-pay is non-refundable for canceled appointments.
- Address: 1500 International Pkwy, Suite 200, Richardson, TX 75081
- Phone: 214-933-5000
Clinic Hours
- Hours: Monday to Friday from 7:00a.m. – 12:00p.m., and 1:00p.m. – 4:00p.m. Offices are closed daily from 12:00p.m. – 1:00p.m.
- After Hours: 4:00 p.m. – 8:00 p.m. for virtual visits with Methodist Now
- Note: Hours are subject to change with limited notice. It is always a good idea to call ahead before visiting the clinic.
Holiday Schedule
- Closed most federal holidays. The clinic is closed district holidays, including: Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Christmas Day, New Year’s Day.
Hours:
- Address: 1500 International Pkwy, Suite 200, Richardson, TX 75081
- Phone: 214-484-1524
- Hours: Monday to Friday from 8:00a.m. – 12:00p.m., and 1:00p.m. – 5:00p.m. Offices are closed daily from 12:00p.m. – 1:00p.m.
- After Hours: 5:00 p.m. – 8:00 p.m. for virtual visits with Methodist Now
- Note: Hours are subject to change with limited notice. It is always a good idea to call ahead before visiting the clinic.
- Holiday Schedule: The clinic is closed district holidays, including: Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Christmas Day, New Year’s Day
- Plan Your Visit: Minimize wait time by calling ahead to make an appointment. Phone number is 214-484-1524 ($10 co-pay is non-refundable for canceled appointments).
Kristi Willis
PA-C Medical Provider
Clinic Personnel
Kristi Willis, PA-C, joins Richardson ISD as the acute care provider for RISD staff and their families. She is a Certified Physician Assistant with more than 14 years of clinical experience in urgent care, pediatrics, family medicine, and virtual care. She completed her undergraduate degree at Texas A&M University and earned her Master of Physician Assistant Studies from the University of North Texas Health Science Center.
Kristi provides both scheduled and walk-in visits—available in person or virtually—for same-day illnesses, minor injuries, and in-clinic procedures. She cares for children, teens, and adults, with a focus on convenient, accessible support for the health and well-being of RISD employees and their families.
In addition to her role within RISD, Kristi also offers transitional family medicine services through Network of Community Ministries, a partnership that may overlap with some families served in the district.
Kristi has deep roots in the community, having attended RISD schools herself and now as the parent of a current second-grade student. She is honored to serve the district that has been an important part of her own life and looks forward to supporting RISD staff with compassionate, patient-centered care.
Frequently Asked Questions
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