TalkingPoints

Talking Points

Overview:

The TalkingPoints platform connects families and schools through a free, easy-to-use platform that allows them to engage in instant two-way communication via text message with automatic translation into 150 languages.

RISD parents and guardians will automatically receive messages from your child’s teachers via SMS text. When you do, make sure to save the number in your phone for easy access!

Download the TalkingPoints App

You will need to have a smart phone in order to use the Talking Points app.

Families:

Teachers:

Administrators:

TalkingPoints helps families and teachers talk to each other in many languages. If a family speaks a different language, they can still get messages from the school. The messages will be in the language they understand best.

Families can write back to the school in any language they want. TalkingPoints will change their message into English for the school to read. This makes it easy for everyone to understand each other.

If families don’t want to get text messages from TalkingPoints anymore, they can stop them. All they need to do is send a message that says “GOODBYE.” Then, they won’t get any more messages.

Parent Resources

Getting Started Guide For Families

Have you already downloaded the TalkingPoints for Families app? If so, read our step-by-step guide to learn how to log in for the first time, personalize your settings, and send your first message!
  1. Select the language you would like to send and receive messages in. 
  2. Type in your mobile phone number (required) and your email address (optional). 
  3. Check your text messages for a 5-digit verification code from TalkingPoints. Enter the verification code to continue.
  1. Tap the ‘Settings’ tab.
  2. Tap ‘Personal info’ – the  first option under Settings.
  3. Make your changes to any of the following:
    • Profile photo: Tap ‘Add profile photo’ to add your photo. To update your profile photo, select ‘Change profile photo’ under your current photo. Then, you can either take a picture or select one from your gallery.
    • Name: Tap on the name field and enter your name.
    • Phone number: If your phone number ever changes, tap the ‘Update’ button. Enter your new phone number, then the 5-digit verification code to complete the change.
    • Language: Tap on your current language, then select a new language.
  4. Tap Save.
Adding a photo to your profile will help your child’s teacher get to know you better. Consider adding a photo of yourself and your child together.

Frequently Asked Questions

For this exact reason, TalkingPoints has developed an optional, and free, Parent Mobile Application which they can use to receive messages, and bypass the texts. The Parent Mobile Application is available for download on both the Google Play Store and the Apple App Store.

Families can turn on ‘Shared Messaging’ to participate in group messages with their teacher. When shared messaging is turned on, the teacher’s messages deliver to all participating family contacts. Learn more about how Shared Messaging works.

TalkingPoints participation is optional for students. Teachers/campus staff can communicate with students who do not have a cell phone, or who do not choose to sign up for TalkingPoints. through other means such as Schoology, Focus, and email. Teachers/campus staff should not rely on TalkingPoints as the sole way to communicate class or activity information, because not every student or parent may choose to opt in. Parents and guardians who do not opt out will continue to receive text messages from teachers about what’s going on in the student’s class.